Features
A complete operating system for WhatsApp commerce
Use WatsapDuka to turn WhatsApp demand into structured orders, customer records, payment tracking, team workflows, and reports.
Dashibodi
Aggie electronics
Jumla ya Oda
128
Yanasubiri
7
Idadi ya Wateja
94
Neema Joseph
1 x Samsung 25W Charger
TZS 37,000
ImefikaAmina Mushi
1 x Samsung A16
TZS 453,000
InasubiriBrian Store
3 x Cooking oil
TZS 58,000
InaandaliwaWhatsApp Store
Publish products, prices, delivery details, and checkout flows customers can use from WhatsApp.
AI Assistant
Answer common questions, guide customers, and collect order details before your team steps in.
Order Management
Track new, confirmed, preparing, delivery, delivered, paid, and cancelled orders in one workspace.
Customer Management
Keep customer names, phone numbers, order history, and follow-up context organized by business.
Inventory Tracking
Maintain product availability and avoid taking orders for items that are out of stock.
Payment Tracking
Track cash on delivery, mobile money, and payment status without losing the order thread.
Reports & Analytics
See order volume, customer activity, sales trends, and team performance at a glance.
Team Management
Invite owners, managers, and staff with role-aware access for daily operations.
Multi-language Support
Serve customers in Swahili and English, with room to expand across African markets.
Multi-tenant SaaS
Each business gets isolated data, settings, customers, products, and WhatsApp routing.
WhatsApp Automation
Send approved order confirmations, delivery updates, receipts, and marketing messages.
Ready for WhatsApp commerce
Launch a real WhatsApp business workflow before your next busy day.
Start with products, orders, customer records, and approved messaging flows. Add automation as your team grows.