Features

A complete operating system for WhatsApp commerce

Use WatsapDuka to turn WhatsApp demand into structured orders, customer records, payment tracking, team workflows, and reports.

Dashibodi

Aggie electronics

Live orders

Jumla ya Oda

128

Yanasubiri

7

Idadi ya Wateja

94

Neema Joseph

1 x Samsung 25W Charger

TZS 37,000

Imefika

Amina Mushi

1 x Samsung A16

TZS 453,000

Inasubiri

Brian Store

3 x Cooking oil

TZS 58,000

Inaandaliwa

WhatsApp Store

Publish products, prices, delivery details, and checkout flows customers can use from WhatsApp.

AI Assistant

Answer common questions, guide customers, and collect order details before your team steps in.

Order Management

Track new, confirmed, preparing, delivery, delivered, paid, and cancelled orders in one workspace.

Customer Management

Keep customer names, phone numbers, order history, and follow-up context organized by business.

Inventory Tracking

Maintain product availability and avoid taking orders for items that are out of stock.

Payment Tracking

Track cash on delivery, mobile money, and payment status without losing the order thread.

Reports & Analytics

See order volume, customer activity, sales trends, and team performance at a glance.

Team Management

Invite owners, managers, and staff with role-aware access for daily operations.

Multi-language Support

Serve customers in Swahili and English, with room to expand across African markets.

Multi-tenant SaaS

Each business gets isolated data, settings, customers, products, and WhatsApp routing.

WhatsApp Automation

Send approved order confirmations, delivery updates, receipts, and marketing messages.

Ready for WhatsApp commerce

Launch a real WhatsApp business workflow before your next busy day.

Start with products, orders, customer records, and approved messaging flows. Add automation as your team grows.